5 October 2026 · The Inside TRAQ Podcast
The Inside TRAQ Podcast: Sleep and the Lack of Sleep
Understand the importance of sleep and how your sleep quality can affect your well-being. Watch TRA’s podcast episodes to find out more!
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Compliance Centre
Have any questions relating to Gap Cover Ts & Cs or POPIA compliance?
Our Forms & Fact Sheets
SELECT TO DOWNLOAD
- Download Conflict of Interest PolicyPDF · 2015 edition
- Download Complaints PolicyPDF · 2026 edition
- Download Treating Customers Fairly PolicyPDF · 2015 edition
- Download Claim FormPDF · 2026 edition
- Download TRA POPIA Overview 2021PDF · 2021 edition
- Download POPIAPDF · 2024 edition
- Download PAIAPDF · 2024 edition
- Download Claims Management FrameworkPDF · 2019 edition
- Download Gap Cover Terms and ConditionsPDF · 2027 edition
Frequently Asked Questions
How Does Gap Cover Work?
Gap cover insurance is essential for covering shortfalls after medical treatments like surgeries or hospital stays where the specialist’s fees are higher than what your medical aid covers. Once your medical aid has processed and paid their portion of the bill, you can claim the remaining amount from your gap cover provider, according to the terms of your policy.
Our Latest News
2 October 2026 · Gap Cover
Gap Cover South Africa: 5 Reasons You Need It
Gap cover can shield you from unexpected medical expenses, discover the 5 reasons you need gap cover in South Africa.
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16 September 2026 · Gap Cover, News, TRA News
What Is Gap Cover?
Gap cover pays the difference between what your medical aid covers and what specialists charge. TRA answers the question “What is Gap Cover?”
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