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Our Mobile app TRA Assist Powered by MobiMed

We are offering the following benefits to our Gap Cover and Female Cancer Cover policyholders, irrespective of option choice:

Home Drive

Our Home Drive service offers our policyholders 6 trips per year. You can choose between having a driver meet you at your location, and drive you and your vehicle where needed, or you can book an Uber taxi service to collect you and take you to your required destination.

Medical Health & Trauma Counselling Line

Tap the button in the app and a TRA Assist agent calls you back immediately. You are then transferred to the Medical Health Line to receive health or well-being advice from an expert. The service also includes a Covid-19 Care Line.

This service also provides assistance for counselling for any trauma, as well as counselling for one’s overall mental and physical well-being.

Submit Claim

Simply take pictures on your mobile phone of the claims documents required, then follow the instructions to upload from your mobile phone onto the app and submit.

Once submitted, our claims department will get back to you as soon as possible.

GET THE APP

WHY TRA?

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WHAT OUR CUSTOMERS SAY

FREQUENTLY ASKED QUESTIONS

What is Gap Cover?

Gap Cover is an insurance policy that covers the difference between what your medical aid pays and what service providers charge for
in-hospital expenses.

FREQUENTLY ASKED QUESTIONS

What is Gap Cover?

Gap Cover is an insurance policy that covers the difference between
what your medical aid pays and what service providers charge for
in-hospital expenses.

Gap Cover is an insurance policy that covers the difference between what your medical aid pays and what service providers charge for in-hospital expenses.

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