Who are we?

Welcome to Total Risk Administrators (Pty) Ltd (TRA), where your peace of mind is our priority. Since 1999, we’ve been providing expertly crafted insurance solutions. TRA is an authorised financial services provider – FSP No 40815. We are underwritten by Auto&General Insurance Company Limited, a licensed non-life Insurer and Financial Services Provider.

Our specialist team, rich in insurance, clinical, and healthcare administration expertise, is here to ensure that everything is smoothly covered.

With TRA, you’re in safe hands!

Easy
Claims Process
Fast
Claims Payout
Professional
Service
Affordable
Premiums

We prioritise Treating Customers Fairly (TCF) and pride ourselves on delivering transparent, beneficial, and cost-efficient products. What sets us apart is our commitment to providing a stress-free experience, with unmatched claims turnaround times and a dedication to constant improvement.

WE PROVIDE HEALTHCARE INSURANCE SOLUTIONS FOR OUR CLIENTS

Our Products

Gap Cover Puzzle Piece

Gap Cover

In-hospital medical
shortfall cover

Female Cancer Cover

Female Cancer Cover

A lump sum payout for the
diagnosis of certain cancers

A lump sum payout for the diagnosis of certain cancers

TRA Assist
Powered by MobiMed

We go beyond just providing coverage with TRA Assist.
TRA has partnered with MobiMed to provide a mobile app which has exciting services available to all Gap Cover and Female Cancer Cover policyholders, irrespective of option choice.

TRA Assist Mobile App Panic Button
Sign up in just 5 minutes!
Sign up in just 5 minutes!
Sign up in just 5 minutes!

With TRA, signing up for Gap Cover is a breeze. In just 5 minutes, you can secure comprehensive coverage that fills the gaps in your medical aid shortfalls.

What are our customers saying?
What is the Net Promoter Score?

At TRA, we use the Net Promoter Score (NPS) to understand how likely you are to recommend us. We simply ask: “Would you recommend TRA to a friend or colleague?” Your answer helps us gauge your satisfaction and identify areas for improvement.

NPS recommendation - very likely indicator
FREQUENTLY ASKED QUESTIONS
What is Gap Cover?

Gap Cover is an insurance policy that covers the difference between
what your medical aid pays and what service providers charge for
in-hospital expenses.

Gap Cover is an insurance policy that covers the difference between what your medical aid pays and what service providers charge for in-hospital expenses.

OUR LATEST NEWS
14 November 2024Uncategorized

Understanding How Dental Gap Cover Works

Dental treatment can be costly. Even with comprehensive medical aid plans, often you'll find that not all expenses associated with

13 October 2024News, TRA News

Unpacking Gap Cover Service Providers: TRA and Turnberry Gap Cover

In this article, we will unpack the gap cover offerings of Total Risk Administrators (TRA) and Turnberry Gap Cover. We

Read More
13 October 2024News, TRA News

Unpacking Gap Cover Providers: TRA and Sanlam Gap Cover

This article will unpack the medical gap cover insurance offerings from two prominent providers: Total Risk Administrators (TRA) Gap Cover

Read More
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