Who are we?

Welcome to Total Risk Administrators (Pty) Ltd (TRA), where your peace of mind is our priority. Since 1999, we’ve been providing expertly crafted insurance solutions. TRA is an authorised financial services provider – FSP No 40815. We are underwritten by Auto&General Insurance Company Limited, a licensed non-life Insurer and Financial Services Provider.

Our specialist team, rich in insurance, clinical, and healthcare administration expertise, is here to ensure that everything is smoothly covered.

With TRA, you’re in safe hands!

Easy
Claims Process
Fast
Claims Payout
Professional
Service
Affordable
Premiums

We prioritise Treating Customers Fairly (TCF) and pride ourselves on delivering transparent, beneficial, and cost-efficient products. What sets us apart is our commitment to providing a stress-free experience, with unmatched claims turnaround times and a dedication to constant improvement.

WE PROVIDE HEALTHCARE INSURANCE SOLUTIONS FOR OUR CLIENTS

Our Products

Gap Cover Puzzle Piece

Gap Cover

In-hospital medical
shortfall cover

Female Cancer Cover

Female Cancer Cover

A lump sum payout for the
diagnosis of certain cancers

A lump sum payout for the diagnosis of certain cancers

TRA Assist
Powered by MobiMed

We go beyond just providing coverage with TRA Assist.
TRA has partnered with MobiMed to provide a mobile app which has exciting services available to all Gap Cover and Female Cancer Cover policyholders, irrespective of option choice.

TRA Assist Mobile App Panic Button
Sign up in just 5 minutes!
Sign up in just 5 minutes!
Sign up in just 5 minutes!

With TRA, signing up for Gap Cover is a breeze. In just 5 minutes, you can secure comprehensive coverage that fills the gaps in your medical aid shortfalls.

What are our customers saying?
What is the Net Promoter Score?

At TRA, we use the Net Promoter Score (NPS) to understand how likely you are to recommend us. We simply ask: “Would you recommend TRA to a friend or colleague?” Your answer helps us gauge your satisfaction and identify areas for improvement.

NPS recommendation - very likely indicator
FREQUENTLY ASKED QUESTIONS

How Does Gap Cover Work?

Gap cover insurance is essential for covering shortfalls after medical treatments like surgeries or hospital stays where the specialist’s fees are higher than what your medical aid covers. Once your medical aid has processed and paid their portion of the bill, you can claim the remaining amount from your gap cover provider, according to the terms of your policy. 

OUR LATEST NEWS
13 November 2025Gap Cover, Health Insurance, TRA News

Medical Aid Is Not Enough: Why You Were Left With A R20,000+ Medical Aid Shortfall

It's a scenario playing out across South Africa every day: You're diligent with your medical aid payments. You go in

11 November 2025News, TRA News

What Is TRA’s Absolute Cover Plus Offering?

Absolute Cover Plus is TRA's premium gap cover offering that works hand in hand with your registered medical aid scheme.

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29 October 2025Gap Cover, Health Insurance, TRA News, Uncategorized

TRA’s Consumer Research: Understanding The Gap Cover Market in South Africa

Copyright: Consumer research conducted by BrandMapp on behalf of Total Risk Administrators (TRA), 2025. “With only 19% of medically insured

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