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OFFICE HOURS

Monday – Thursday: 8:15am – 4:15pm
Friday: 8:15am to 3:15pm
Saturday & Sunday: Closed
Public Holidays: Closed

SEND US A MESSAGE

CUSTOMER COMPLIMENTS

Here at TRA, we love to hear from our happy members, and members of the public who wish to pay us a compliment. Our compliments handling process affords us the opportunity to hear what you have to say! Your feedback is valued as it allows us to continuously improve our service and processes.

CUSTOMER COMPLAINTS

TRA recognises that every customer has a right to complain. Our complaints handling process affords you the opportunity to complain. Your feedback is valued as it allows us to continuously improve our service and processes, and affords us the opportunity to change bad experiences into positive ones. Please kindly refer to our complaints policy in addition to contacting us.

GENERAL QUERIES

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OFFICE HOURS

Monday – Thursday: 8:15am – 4:15pm
Friday: 8:15am to 3:15pm
Saturday & Sunday: Closed
Public Holidays: Closed

PHYSICAL ADDRESS

16 Jersey Drive,
Longmeadow Business Estate East, 1609
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POSTAL ADDRESS

P.O. Box 8012, Greenstone, 1616

SEND US A MESSAGE

CUSTOMER COMPLIMENTS

Here at TRA, we love to hear from our happy members, and members of the public who wish to pay us a compliment. Our compliments handling process affords us the opportunity to hear what you have to say! Your feedback is valued as it allows us to continuously improve our service and processes.

CUSTOMER COMPLAINTS

TRA recognises that every customer has a right to complain. Our complaints handling process affords you the opportunity to complain. Your feedback is valued as it allows us to continuously improve our service and processes, and affords us the opportunity to change bad experiences into positive ones. Please kindly refer to our complaints policy in addition to contacting us.

blue clock icon

OFFICE HOURS

Monday – Thursday: 8:15am – 4:15pm
Friday: 8:15am to 3:15pm
Saturday & Sunday: Closed
Public Holidays: Closed

SEND US A MESSAGE

CUSTOMER COMPLIMENTS

Here at TRA, we love to hear from our happy members, and members of the public who wish to pay us a compliment. Our compliments handling process affords us the opportunity to hear what you have to say! Your feedback is valued as it allows us to continuously improve our service and processes.

CUSTOMER COMPLAINTS

TRA recognises that every customer has a right to complain. Our complaints handling process affords you the opportunity to complain. Your feedback is valued as it allows us to continuously improve our service and processes, and affords us the opportunity to change bad experiences into positive ones. Please kindly refer to our complaints policy in addition to contacting us.

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FREQUENTLY ASKED QUESTIONS
What is Gap Cover?

Gap Cover is an insurance policy that covers the difference between
what your medical aid pays and what service providers charge for
in-hospital expenses.

Gap Cover is an insurance policy that covers the difference between what your medical aid pays and what service providers charge for in-hospital expenses.

OUR LATEST NEWS
13 October 2024News, TRA News

Unpacking Gap Cover Service Providers: TRA and Turnberry Gap Cover

In this article, we will unpack the gap cover offerings of Total Risk Administrators (TRA) and Turnberry Gap Cover. We

13 October 2024News, TRA News

Unpacking Gap Cover Providers: TRA and Sanlam Gap Cover

This article will unpack the medical gap cover insurance offerings from two prominent providers: Total Risk Administrators (TRA) Gap Cover

Read More
16 September 2024News, TRA News

Unpacking Gap Cover Service Providers: TRA and Netcare Gap Cover

Gap cover essentially helps to cover the shortfalls between what your medical aid pays and the actual costs of medical

Read More
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