OUR LOCATION

CONTACT DETAILS

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Contact Numbers

Tel: 011 372 1540
Fax: 011 372 1579
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Physical Address

16 Jersey Drive, Longmeadow Business Estate East, 1609
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Postal Address

P.O. Box 8012, Greenstone, 1616
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Email

General Queries: info@totalrisksa.co.za
Claims: claims@totalrisksa.co.za
New Applications:
membership@totalrisksa.co.za
Brokers/Commissions:  brokerqueries@totalrisksa.co.za
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Office Hours

Monday – Thursday: 8:15am – 4:15pm
Friday: 8:15am to 3:15pm
Saturday: Closed
Sunday: Closed
Public Holidays: Closed

LET US CONTACT YOU

CUSTOMER COMPLIMENTS / COMPLAINTS

COMPLIMENTS

Here at TRA, We love to hear from our happy members, and members of the public who wish to pay us a compliment. Our compliments handling process affords us the opportunity to hear what you have to say! Your feedback is valued as it allows us to continuously improve our service and processes

CLICK HERE TO EMAIL US.

If you would like to submit your compliment online, please complete the following form:

COMPLAINTS

TRA recognises that every customer has a right to complain. Our complaints handling process affords you the opportunity to complain. Your feedback is valued as it allows us to continuously improve our service and processes, and affords us the opportunity to change bad experiences into positive ones. Please kindly refer to our complaints policy in addition to contacting us.

CLICK HERE TO EMAIL US.

If you would like to submit your complaint online, please complete the following form:

I HEREBY ACKNOWLEDGE THAT I AM THE POLICYHOLDER OR HAVE THE NECESSARY AUTHORITY (I.E. POWER OF ATTORNEY ONLY) FROM THE POLICYHOLDER TO REQUEST THIS RESOLUTION.