Email addresses
General Queries:
info@totalrisksa.co.za
Claims:
claims@totalrisksa.co.za
New Applications:
membership@totalrisksa.co.za
Brokers/Commissions:
brokerqueries@totalrisksa.co.za
Office Hours
Monday – Thursday:
8:15am – 4:15pm
Friday:
8:15am to 3:15pm
Saturday & Sunday:
Closed
Public Holidays:
Closed
Our Location
Physical Address:
16 Jersey Drive,
Longmeadow Business Estate East, 1609
Fax:
P.O. Box 8012, Greenstone, 1616
Longmeadow Business Estate East, 1609
Fax:
Send us a message
Customer compliments / complaints
Here at TRA, we love to hear from our happy members, and members of the public who wish to pay us a compliment. Our compliments handling process affords us the opportunity to hear what you have to say! Your feedback is valued as it allows us to continuously improve our service and processes.
Click here to email us
If you would like to submit your compliment online, please complete the following form:
TRA recognises that every customer has a right to complain. Our complaints handling process affords you the opportunity to complain. Your feedback is valued as it allows us to continuously improve our service and processes, and affords us the opportunity to change bad experiences into positive ones. Please kindly refer to our complaints policy in addition to contacting us.
Click here to email us
If you would like to submit your complaint online, please complete the following form: