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Please note that you should receive communications from a TRA representative soon. If not, please follow up with our membership department: membership@totalrisksa.co.za, or call our office line and ask for the membership department: 011 372 1540. The benefits of the policy chosen only commence after the first successful debit order collection.

FREQUENTLY ASKED QUESTIONS

How Does Gap Cover Work?

Gap cover insurance is essential for covering shortfalls after medical treatments like surgeries or hospital stays where the specialist’s fees are higher than what your medical aid covers. Once your medical aid has processed and paid their portion of the bill, you can claim the remaining amount from your gap cover provider, according to the terms of your policy. 

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13 November 2025Gap Cover, Health Insurance, TRA News

Medical Aid Is Not Enough: Why You Were Left With A R20,000+ Medical Aid Shortfall

It's a scenario playing out across South Africa every day: You're diligent with your medical aid payments. You go in

12 November 2025Gap Cover, Health Insurance, TRA News

Corporate Gap Cover: Protection for SA Employer Groups

Medical aids and medical schemes in South Africa don't cover the full cost of healthcare. The gap between what medical

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11 November 2025News, TRA News

What Is TRA’s Absolute Cover Plus Offering?

Absolute Cover Plus is TRA's premium gap cover offering that works hand in hand with your registered medical aid scheme.

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