Gap Cover

Learn more about TRA’s Gap Cover Policies

Just like a pen needs ink, your Medical Aid needs TRA Gap Cover to make the

PERFECT PAIR!

Policies
from R99

What is Gap Cover?

Gap Cover is an insurance policy that covers the gap between what your medical aid pays and what service providers charge for in-hospital procedures. Healthcare in South Africa is expensive, and most medical aids only cover part of the healthcare providers’ actual rate.

Gap Cover offers you that extra protection, covering the shortfall from your medical aid. You must be a part of a medical scheme to qualify for this health insurance product.

Please note that Gap Cover is not a medical aid, and it is not a substitute for medical aid.

TRA does not impose a general waiting period on its policies; however, condition-specific waiting periods may apply.

Have questions?
Get in touch.

Unique benefits of our Gap Cover Policies

More on our Policies

How TRA Gap Cover Works
with Your Medical Aid:

Here’s what you’re covered for with TRA:

  • Many in-hospital procedures, including specialist fees, shortfalls and co-payments, up to 700% above medical scheme rates.
  • Prescribed Minimum Benefits (PMBs), when your medical aid fails to meet its obligations.
  • Additional out-of-hospital procedures, as defined in the policy terms.
    Click here for some further information on this.
  • You must already be a member of a registered medical aid. TRA is not a medical scheme.

Gap Cover is designed to complement your existing medical aid, not replace it. It steps in when your medical aid doesn’t cover the full cost of hospital treatments, specialist fees, or specific procedures. Rather than leaving you paying out of pocket, TRA fills the “gap”.

Always review your policy documents for specific details.

TRA Makes Gap Cover
Worth It!

  • Affordable monthly premiums through tiered plans.
  • Provides benefits for your entire family, as long as they are covered on one policy of a registered medical aid scheme (or are proven married/common law partners on two different medical aid schemes).
  • There is no entry age limit.
  • Protection against expensive medical shortfalls.
  • Trauma and wellness support services on the TRA Assist app (for more information, click here).
  • No general waiting period for many conditions*.

*TRA Gap Cover does not apply a general waiting period to its policies. This means you get cover from day one. Most policyholders can enjoy immediate benefits, with only a limited number of procedures and conditions subject to waiting periods or exclusions (T’s & C’s apply).

Always review your policy documents for specific details.

Basic Cover 300
Our Entry Level Product

STANDARD BENEFITS
Gap Cover
Tariff Shortfalls for Theatre and Ward Fees, Consumables, Laparoscopic/Endoscopic Equipment
Shortfalls on Specialist Consultations
Casualty Cover and Casualty follow-up consultations
Oncology Gap
Accidental Death Cover
Policy Extender
TRA Assist powered by MobiMed
Travel benefit

From R99/m

Basic Cover 300
Our Entry Level Product

STANDARD BENEFITS
Gap Cover
Tariff Shortfalls for Theatre and Ward Fees, Consumables, Laparoscopic/Endoscopic Equipment
Shortfalls on Specialist Consultations
Casualty Cover and Casualty follow-up consultations
Oncology Gap
Accidental Death Cover
Policy Extender
TRA Assist powered by MobiMed
Travel benefit

From R99/m

Vital Cover Plus
Our 2nd entry level product

ALL BASIC COVER BENEFITS PLUS
In Network Co-Payment Cover (including for Oncology)
Sub-Limit Cover (internal prostheses)
Medical Aid Contribution Waiver

From R360/m
Vital Cover Plus
Our 2nd entry level product

ALL BASIC COVER BENEFITS PLUS
In Network Co-Payment Cover (including for Oncology)
Sub-Limit Cover (internal prostheses)
Medical Aid Contribution Waiver

From R360/m

Super Cover Plus
Our mid-range product

ALL VITAL COVER BENEFITS PLUS
Out of Network Co-Payment Cover (including for Oncology)
Co-Payment: Out of Hospital MRI/CT/PET Scans
Sub-Limit Cover for MRI/CT/PET scans and Colonoscopies and Gastroscopies
Global Fee Benefit
Oncology Extender Benefit
Oncology “New-Tech” Benefit
Oncology Gap Benefit for Breast Reconstruction Surgery
Maternity Follow-Up Consultations
Private Ward Benefit

From R380/m

Young family sitting on the couch smiling
Super Cover Plus
Our mid-range product
Young family sitting on the couch smiling

ALL VITAL COVER BENEFITS PLUS
Out of Network Co-Payment Cover (including for Oncology)
Co-Payment: Out of Hospital MRI/CT/PET Scans
Sub-Limit Cover for MRI/CT/PET scans and Colonoscopies and Gastroscopies
Global Fee Benefit
Oncology Extender Benefit
Oncology “New-Tech” Benefit
Oncology Gap Benefit for Breast Reconstruction Surgery
Maternity Follow-Up Consultations
Private Ward Benefit

From R380/m

Absolute Cover Plus
Our flagship product

ALL SUPER COVER PLUS BENEFITS PLUS
Emergency Medical Services (ambulance)

From R620/m

Absolute Cover Plus
Our flagship product

ALL SUPER COVER PLUS BENEFITS WITH
HIGHER LIMIT AMOUNTS.

From R620/m

*SUBJECT TO AN AGGREGATE ANNUAL LIMIT OF R210 580 PER INSURED PERSON
This limit may be subject to regulatory amendment. Sub-Limits may apply. Refer to the Policy Document for full details of limitations and exclusions.
Terms and Conditions apply. This product comparison does not constitute advice. Consult your intermediary for guidance in choosing the product that is right for your needs. Prescribed Minimum Benefits (PMB’s) are covered. Errors and Omissions Excepted. A full list of 2025 terms and conditions can be viewed here

Compare Our Products

Product

Basic Cover 300

Vital Cover Plus

Super Cover Plus

Absolute Cover Plus

Gap Cover Annual Limit

R210 580 in aggregate per insured person per annum* (p/a)

Gap Cover Percentage*

300%

700%

700%

700%

Tariff Shortfalls For Theatre And Ward Fees, Consumables, Laparoscopic/Endoscopic Equipment*

Applies to authorised in-hospital and in-lieu of hospital procedures, where the medical aid pays a portion of the fees from its in-hospital or major medical benefit. (Includes MRI/ CT/PET scans consumables.)

R500* per
policy p/a*

R1 000* per
policy p/a*

R3 000*
per policy p/a*

R5 000*
per policy p/a*

PMB’s*

Covered, subject to medical
aid review

Shortfalls On Specialist Consultations*

Cover for the shortfall on a specialist account related to the consultation in the rooms before a member is going for an in-hospital procedure.
Limited to the following number of consults p.p.p.a (up to a max of R500 per consult)

1 consult per policy p/a*

2 consults per policy p/a*

3 consults per policy p/a*

4 consults per policy p/a*

Emergency Medical Services (Ambulance)*

The shortfall related to the use of Out-of-Network (Non-DSP) emergency medical services.

Unlimited*
Co-Payments/Deductibles (DSP’s)*

DSP’s (Voluntary use of
designated service provider
networks)

Up to R13 650* per
policy p/a

Up to R63 000* per
policy p/a

Unlimited*
Co-Payments/Deductibles (Non-DSP’s)*

NON DSP’s (Voluntary use of
non-designated service
provider networks)

1 co-payment
per policy
per annum.
Up to R5 250*

2 Co-payments /
deductibles per
policy per annum
to a combined
maximum of
R16 800*

Co-Payment Benefit (Out Of Hospital MRI/CT/PET Scans)*

1 MRI / CT / PET
scan per policy p/a
up to R12 600*

2 scans per policy
p/a. Unlimited but
subject to the
aggregate annual
limit per insured
person p/a*

Sub-Limits*: Internal Prostheses

Up to R5 775* per
policy p/a
Up to R11 550* per
policy p/a
Unlimited*
Up to R68 250* per event
Sub-Limits*: MRI / CT / PET Scans

The shortfall on a service provider account that is not covered because you have reached the sub-limit for MRI / CT / PET scans imposed by your medical aid AND which has been
authorised and paid from the In-Hospital or Major Medical benefit.

1
MRI, CT or PET
scan up to
R3 780* per scan

2
MRI, CT or PET
scans up
to R6 300*
per scan

Sub-Limits*: Colonoscopies & Gastroscopies

The shortfall on a service provider account that is not covered because you have reached the sub-limit for Colonoscopies and Gastroscopies imposed by your medical aid AND
which has been authorised and paid from the In-Hospital or Major Medical benefit.

Up to R13 650* per
policy per annum

Up to R3 780* per
event

Up to R23 100* per
insured person per annum

Up to R6 300* per
event

Dental Benefit*

Unlimited but subject to
the aggregate annual limit
per insured person p/a

Casualty Unit Benefit*

(Casualty/ER Unit linked to a hospital)

  • Accidents only.
  • Children under the age of 8 ONLY – May be admitted for any treatment between the hours of 7pm to 7am from Monday to Friday, from 7pm on a Friday until 7am on a Monday, and all day on a public holiday.

Up to R3 465* per
policy p/a

Up to R9 240* per
policy p/a

Up to R13 650* per
policy p/a

Up to R23 100* per
policy p/a

Casualty Follow-Up Consultations*

(The initial treatment must have taken place in a casualty/ER unit linked to a hospital following an accident.)

1 follow-up consultation
per policy p/a
at an ER unit
(accident-related only)

1 follow-up consultation
per policy p/a
at an ER unit
(accident-related only)

1 follow-up consultation
per policy p/a
at an ER unit
(accident-related only)

1 follow-up consultation
per policy p/a
at an ER unit
(accident-related only)

Global Fee Benefit*

Up to R12 600* per
policy p/a

Up to R25 200* per
policy p/a

Oncology Gap Benefit*

(Subject to medical aid
approved treatment plan
being covered up to scheme
tariff and within annual
scheme oncology limit)

Oncology Co-Payment Benefit (In Network)*

Up to R13 650* per
policy p/a

Up to R63 000* per
policy p/a

Unlimited*
Oncology Co-Payment Benefit (Out Of Network)*

1 co-payment per
policy per annum.
Up to R5 250*

2 Co-payments per
policy per annum
up to a combined
limit of R16 800*

Oncology Extender Benefit*

(Includes ANY costs above
annual scheme oncology
limit but subject to scheme
covering up to this limit)

Up to R36 750* per
policy p/a*

Unlimited*

Oncology “New-Tech” Benefit*

Up to R8 610* per
policy p/a*

Up to R17 325* per
policy p/a

Oncology Gap Benefit: Breast Reconstruction Surgery*

The shortfall that arises after your medical aid has processed your account and is due to service providers charging above scheme tariff for medical aid approved oncology
related breast reconstruction surgery, including the unaffected breast. (NB: Subject to the gap cover percentage; and medical aid approved treatment plan being covered up to scheme tariff and within the annual scheme oncology limit).

Up to R18 900
per beneficiary per life
of the policy

Up to R36 750
per beneficiary per life
of the policy

Medical Aid Contribution Waiver

Provides cover towards a policyholder’s medical aid
contribution in the case of the accidental death of the main policyholder.

Cover is limited to the
lower of the actual medical aid contribution or the maximum
amount allowed.

6 months.
Up to a max of R4 620 per month.

6 months.
Up to a max of R5 775 per month.

6 months.
Up to a max of R6 930 per month.

Maternity Follow-Up Consultations*

Cover for the shortfall on a specialist shortfall (OBGYN/Paediatrician) account related to a consultation in the rooms within 6 weeks after childbirth

Up to R700* per
policy p/a

Up to R1 250* per
policy p/a

Private Ward Benefit*

The shortfall between the General Ward Rate and the Private Ward Rate for hospitalisation where an admission to a Private Ward occurred.

For Childbirth: Limited to a maximum of R525 per day, for a total of 3 consecutive days

For Non-Childbirth: Limited to a maximum of R525 per day, for a total of 3 consecutive days

For Childbirth: Limited to a maximum of R2 100 per day, for a total of 3 consecutive days

For Non-Childbirth: Limited to a maximum of R2 100 per day, for a total of 3 consecutive days

Accidental Death

Insured / Spouse

Dependant

R7 350

R4 200

R10 500

R5 775

R21 000

R8 400

R31 500

R21 000

Accidental Death

Insured / Spouse

Dependant

R7 350

R4 200

R10 500

R5 775

R21 000

R8 400

R31 500

R21 000

Policy Extender (12 Months)

(Additional 12 month gap
cover premiums covered
upon accidental death of
policyholder)

Travel Benefits

Emergency Medical and Related expenses up to R1 000 000

Theft, Damage or loss by Airline R5 000.
– Single item limit: R1 500.
 
Baggage Delay (more than 4 hours) R500
 
Baggage Delay (more than 24 hours) R1 000
TRA ASSIST POWERED BY MobiMed

Home Drive (including Uber)
Panic Button (includes a Roadguard service)
Medical Health Line & Trauma Counselling Line
(includes a COVID-19 CARE LINE)
Claims Submissions.

Monthly Premiums

Under 65’s (Based on the age of the oldest Beneficiary)
premium per policy per month.

Premium per Individual per policy per month

Premium per Family per policy per month

Over 65’s (Based on the age of the oldest Beneficiary)
premium per policy per month.

R99

R180

R360

R360

R540

R380

R570

R620

R770

The policy is subject to terms, conditions, and a list of excluded procedures. Certain conditions and procedures may still have a specific waiting period.
*SUBJECT TO AN AGGREGATE ANNUAL LIMIT OF R210 580 PER INSURED PERSON
This limit may be subject to regulatory amendment. Sub-Limits may apply. Refer to the Policy Document for full details of limitations and exclusions.
Terms and Conditions apply. This product comparison does not constitute advice. Consult your intermediary for guidance in choosing the product that is right for your needs. Prescribed Minimum Benefits (PMB’s) are covered. Errors and Omissions Excepted. A full list of 2025 terms and conditions can be viewed here.

Sign up in just 5 minutes!
Sign up in just 5 minutes!

Sign up in just 5 minutes!

With TRA, signing up for is a breeze. In just 5 minutes, you can secure comprehensive coverage that fills the gaps in your medical aid shortfalls.

Gap Cover Tool

Not sure if you need Gap Cover?

Just tell us about yourself and your medical aid, and we’ll let you know if it’s important for you. With our simple tool and expert help, you’ll quickly find the perfect policy for your needs.

basic cover 300 page on mobile phone

DON’T STRESS!

WE COVER THE GAP BETWEEN WHAT YOUR DOCTOR CHARGES
AND WHAT YOUR MEDICAL AID PAYS.

WE COVER THE GAP BETWEEN WHAT YOUR DOCTOR CHARGES AND WHAT YOUR MEDICAL AID PAYS.

Gap Cover eliminates financial stress in case of hospitalisation by protecting you from medical shortfalls. Never assume that your medical aid will cover 100% of your in-hospital expenses.

Gap Cover covers the gap between your hospital expenses and your medical aid shortfalls.

Gap Cover eliminates financial stress in case of hospitalisation by protecting you from medical shortfalls. Never assume that your medical aid will cover 100% of your in-hospital expenses.

Gap Cover covers the gap between your hospital expenses and your medical aid shortfalls.

What are our customers saying?

What is the Net Promoter Score?

At TRA, we use the Net Promoter Score (NPS) to understand how likely you are to recommend us. We simply ask: “Would you recommend TRA to a friend or colleague?” Your answer helps us gauge your satisfaction and identify areas for improvement.

NPS recommendation - very likely indicator

All of Our Gap
Cover Policies:

  • Eliminate financial strain in times of medical emergencies.
  • Provide benefits for your entire family, as long as they are covered on one policy of a registered medical aid scheme.
  • Are subject to terms and conditions.
  • Have no entry age limit.
Young couple with a baby
Young family on the beach
  • Have no general waiting period for many specific procedures. These may include all emergency procedures, tonsillectomies, appendectomies, gall bladder removal, and others not explicitly excluded.
  • Provide immediate gap cover benefits for all policyholders except for a limited list of specific conditions and procedures.
  • May provide immediate gap cover for many procedures, including where a medical aid has failed to meet its full obligation.
  • Cover Prescribed Minimum Benefits (PMBs) where a medical aid has failed to meet its obligations.
  • Are not a substitute for your medical aid scheme membership; it is not a medical scheme.
  • Are subject to the aggregate gap cover annual limit of R210 580 per insured person per annum (subject to amendment).
Happy family camping
Young family in home
  • Offer the following TRA ASSIST benefits: home drive, panic button, and medical and trauma counselling line.
  • Are the only way to protect yourself from medical shortfalls.
  • Include certain pre-defined out-of-hospital shortfall procedures! See here for more information. T’s & C’s apply.

Gap Cover is an affordable health insurance policy that gives you and your family peace of mind when you need it most. 

This health insurance product is becoming a necessity in South Africa as doctors and medical aids continue to increase their rates exponentially each year.

Gap Cover is not a medical aid plan but has helped hundreds of South Africans avoid financial debt. Get Gap Cover for your Medical Aid with Total Risk Administrators (TRA). Visit our Hellopeter page to find out how our policyholders feel about our service and products as one of the best Gap Cover providers in South Africa.

FREQUENTLY ASKED QUESTIONS
What is Gap Cover?

Gap Cover is an insurance policy that covers the difference between
what your medical aid pays and what service providers charge for
in-hospital expenses.

Gap Cover is an insurance policy that covers the difference between what your medical aid pays and what service providers charge for in-hospital expenses.

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