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Please note that you should receive communications from a TRA representative soon. If not, please follow up with our membership department: membership@totalrisksa.co.za, or call our office line and ask for the membership department: 011 372 1540. The benefits of the policy chosen only commence after the first successful debit order collection.

FREQUENTLY ASKED QUESTIONS

How Does Gap Cover Work?

Gap cover insurance is essential for covering shortfalls after medical treatments like surgeries or hospital stays where the specialist’s fees are higher than what your medical aid covers. Once your medical aid has processed and paid their portion of the bill, you can claim the remaining amount from your gap cover provider, according to the terms of your policy. 

OUR LATEST NEWS
11 November 2025News, TRA News

What Is TRA’s Absolute Cover Plus Offering?

Absolute Cover Plus is TRA's premium gap cover offering that works hand in hand with your registered medical aid scheme.

29 October 2025Gap Cover, Health Insurance, TRA News, Uncategorized

TRA’s Consumer Research: Understanding The Gap Cover Market in South Africa

Copyright: Consumer research conducted by BrandMapp on behalf of Total Risk Administrators (TRA), 2025. “With only 19% of medically insured

Read More
29 October 2025Gap Cover, TRA News, Uncategorized

What does above-tariff mean? Medical Aid Tariffs Explained

Understanding medical aid tariffs and what "above-tariff" means is crucial for every medical aid member in South Africa. Medical aid

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