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About TRA

THE PREFERRED HEALTHCARE INSURANCE COMPANY

Total Risk Administrators (PTY) Ltd (TRA) is an authorised financial services provider – FSP No 40815. TRA has been in operation since 1999. We offer products designed to provide insurance solutions. We are underwritten by Auto&General Insurance Company Limited, a licensed non-life Insurer and Financial Services Provider.

Total Risk Administrators has specialist staff with years of insurance, clinical and healthcare administration experience, so there’s really no need to stress! This GAP is indeed Covered.

WE PROVIDE HEALTHCARE INSURANCE SOLUTIONS
FOR OUR CLIENTS

About TRA

The preferred healthcare insurance company

Total Risk Administrators (PTY) Ltd (TRA) is an authorised financial services provider – FSP No 40815. TRA has been in operation since 1999. We offer products designed to provide insurance solutions. We are underwritten by Auto&General Insurance Company Limited, a licensed non-life Insurer and Financial Services Provider.

Total Risk Administrators has specialist staff with years of insurance, clinical and healthcare administration experience, so there’s really no need to stress! This GAP is indeed Covered.

WE PROVIDE HEALTHCARE INSURANCE SOLUTIONS
FOR OUR CLIENTS

A STRESS FREE EXPERIENCE

  • Our value lies in our wish to give customers a satisfactory experience from start to finish.
  • Treating Customers Fairly (TCF) is our main aim.
  • We have designed products which are beneficial, relevant, fair and cost-efficient.
  • We provide clear and detailed information regarding these benefits.
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  • Our team is always readily available to assist you, so that the process of applying, joining and claiming is a seamless experience.
  • Our claims turnaround is unmatched.
  • We offer structure yet flexibility in our communications strategy, by maintaining our brand awareness, whilst being open to feedback for change and development.
  • We are always trying to evolve and make ourselves the best provider we can be.
FREQUENTLY ASKED QUESTIONS

How Does Gap Cover Work?

Gap cover insurance is essential for covering shortfalls after medical treatments like surgeries or hospital stays where the specialist’s fees are higher than what your medical aid covers. Once your medical aid has processed and paid their portion of the bill, you can claim the remaining amount from your gap cover provider, according to the terms of your policy. 

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What Is The Annual Aggregate Limit & Why Has It Increased?

Are you aware of the annual aggregate limit for your medical aid or gap cover provider and how it can

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