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in offering the following complimentary benefits to all of our GAP COVER policyholders, irrespective of option choice:
All TRA ASSIST benefits are subject to the standard ER24 Assist terms and conditions.
Gap Cover and its product benefits (including TRA Assist) are not medical aid schemes and the cover is not the same as that of a medical aid scheme. The benefits are not a substitute for medical scheme membership.
First Names* (in full)
Date of Birth*
Postal Address* (include postal code)
Medical Aid Number*
Gap Policy Number*
Treatment Date* (yyyy/mm/dd)
Treatment Date (yyyy/mm/dd)
Provider Name & Practice Number*
Provider Name & Practice Number
Total Amount Claimed
It is very important that the medical aid statement reflecting the claims submitted, the hospital account and the doctor's statements are provided with this claim! If these documents are not attached it will be considered an invalid claim.
The following documentation is required BEFORE a claim can be processed. Please use the tick boxes to ensure that you have included the required documentation:
1. First 2 pages of Hospital Account or Pre-Authorisation Letter
I confirm that the first 2 pages of the Hospital Account or Pre-Authorisation Letter is attached.
2. Medical Aid Statement
I confirm that the Medical Aid Statement is attached.
3. Doctor / Service Provider Statement
I confirm that the Doctor / Service Provider Statement* is attached.
Upload Additional File 4
Upload Additional File 5
Upload Additional File 6
As per the terms and conditions of this policy all the required information must be submitted to TRA within 3 months of the date of medical aid processing the claim after which the claim will be considered "stale". Refunds are generally made directly into the policyholder's bank account.
I declare that the aforegoing details are, to the best of my knowledge true, correct and complete: