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+27 (0) 11 372 1540

GENERAL QUERIES

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OFFICE HOURS

Monday – Thursday: 8:15am – 4:15pm
Friday: 8:15am to 3:15pm
Saturday & Sunday: Closed
Public Holidays: Closed

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CUSTOMER COMPLIMENTS

Here at TRA, we love to hear from our happy members, and members of the public who wish to pay us a compliment. Our compliments handling process affords us the opportunity to hear what you have to say! Your feedback is valued as it allows us to continuously improve our service and processes.

CUSTOMER COMPLAINTS

TRA recognises that every customer has a right to complain. Our complaints handling process affords you the opportunity to complain. Your feedback is valued as it allows us to continuously improve our service and processes, and affords us the opportunity to change bad experiences into positive ones. Please kindly refer to our complaints policy in addition to contacting us.

GENERAL QUERIES

blue clock icon

OFFICE HOURS

Monday – Thursday: 8:15am – 4:15pm
Friday: 8:15am to 3:15pm
Saturday & Sunday: Closed
Public Holidays: Closed

PHYSICAL ADDRESS

16 Jersey Drive,
Longmeadow Business Estate East, 1609
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POSTAL ADDRESS

P.O. Box 8012, Greenstone, 1616

SEND US A MESSAGE

CUSTOMER COMPLIMENTS

Here at TRA, we love to hear from our happy members, and members of the public who wish to pay us a compliment. Our compliments handling process affords us the opportunity to hear what you have to say! Your feedback is valued as it allows us to continuously improve our service and processes.

CUSTOMER COMPLAINTS

TRA recognises that every customer has a right to complain. Our complaints handling process affords you the opportunity to complain. Your feedback is valued as it allows us to continuously improve our service and processes, and affords us the opportunity to change bad experiences into positive ones. Please kindly refer to our complaints policy in addition to contacting us.

blue clock icon

OFFICE HOURS

Monday – Thursday: 8:15am – 4:15pm
Friday: 8:15am to 3:15pm
Saturday & Sunday: Closed
Public Holidays: Closed

SEND US A MESSAGE

CUSTOMER COMPLIMENTS

Here at TRA, we love to hear from our happy members, and members of the public who wish to pay us a compliment. Our compliments handling process affords us the opportunity to hear what you have to say! Your feedback is valued as it allows us to continuously improve our service and processes.

CUSTOMER COMPLAINTS

TRA recognises that every customer has a right to complain. Our complaints handling process affords you the opportunity to complain. Your feedback is valued as it allows us to continuously improve our service and processes, and affords us the opportunity to change bad experiences into positive ones. Please kindly refer to our complaints policy in addition to contacting us.

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FREQUENTLY ASKED QUESTIONS

What is Gap Cover?

Gap Cover is an insurance policy that covers the difference between what your medical aid pays and what service providers charge for
in-hospital expenses.

OUR LATEST NEWS

19 April 2024News, TRA News

Matt Sates shines at Swimming South Africa National Championships

The country’s elite swimmers gathered in Port Elizabeth last week for 6 days, at the Swimming South Africa Senior National

10 April 2024Uncategorized

Gap Cover For Pregnancy: All You Need to Know

Navigating medical cover can be challenging, especially when you are preparing for your new addition to the family. One of

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9 April 2024News, TRA News

Matt Sates on his Preparation for the Paris Show Piece

The TRA Executive Head for Communications, Public Relations and Training, Warren Gates caught up with Matt Sates slogging it out at the High-Performance Centre at University of Pretoria.

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