Policyholders need to understand that having medical aid does not guarantee that your insurer will cover all of your medical bills. Sometimes, you may need to pay an extra amount, which is known as a shortfall. In such situations, if the medical treatment is included, a gap cover policy in addition to your medical aid is beneficial. It is important to remember that Gap Cover policies still have exclusions detailed

Medical gap cover is not a medical insurance plan but a supplementary health insurance policy. It acts as a financial safety net, bridging the difference, or “gap,” between what your medical aid scheme pays for and the fees charged by private medical professionals should they be above your scheme’s allocated amount. This cover for unexpected medical expenses provides additional financial protection and peace of mind beyond your standard medical aid